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System Engineer

Quality Assurance Associate Analyst

System Engineer

Quality Assurance Associate Analyst

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Job Category: Engineering
Requisition Number: QUALI018049

SoftWriters - HQ
Pittsburgh, PA 15237, USA

Are you passionate about technology and making a real difference in healthcare? At SoftWriters, we empower LTC pharmacies and save lives through innovative IT solutions.

Responsibilities:

The essential functions include, but are not limited to, the following:

  • Work independently to create, review, and execute test cases based on product/customer requirements.

  • Perform thorough quality checks on forms, labels, and customer-facing documents for formatting, content accuracy, and compliance with requirements.

  • Support testing and validation of form and label generation across systems (e.g., print systems, portals, or digital platforms).

  • Collaborate with cross-functional teams to guide User Acceptance Testing (UAT) to verify customer-specific configurations, data mappings, and ensure proper sign-off documentation is completed.

  • Review and validate change requests or updates to forms and labels post-implementation.

  • Create and maintain appropriate data sets for test scenarios.

  • Collaborate with the Product team, Development team, and other QA members to clarify requirements.

  • Document, report, and track bugs using Azure DevOps and work with the team to ensure timely resolution

  • Complete assigned tasks and keep Scrum Master/Product Owner informed of project status and issues.

  • Attend product/Scrum meetings as an active participant within the team.

Requirements:

  • Associate's degree or equivalent work experience in Quality Assurance, Business, IT, or a related field.

  • 1–2 years of QA, implementation, or support experience, preferably in a software development environment.

  • Excellent attention to detail and commitment to delivering error-free work.

  • Strong written and verbal communication skills.

  • Ability to work collaboratively in a fast-paced environment and manage multiple priorities.

  • Analytical and problem-solving skills

  • Able to meet changing deadlines and determine the most productive way of tackling QA issues without assistance.

  • Strong organizational skills, attention to detail, and technical judgement

  • Ability to quickly learn new software and technologies.

  • Ability to work independently and take ownership of tasks, as well as work collaboratively amongst a team or teams with or without detailed supervision.

  • Ability to effectively communicate and coordinate with peers, clients, and management when required.

  • Excellent interpersonal, communication, and organizational skills

SoftWriters, Inc. is an equal opportunity employer.  All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information or veteran status.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

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